If the photo on a California issued ID appears altered, is the ID valid to determine the patron's age?

If the photo on a California issued ID appears altered, is the ID valid to determine the patron's age?

• A. Yes, ID is valid
• B. It depends on the ID's other features
• C. No, ID is invalid
• D. Sometimes, if the photo looks similar

Answer: (C)

A photo that appears altered undermines the trustworthiness of the whole ID. When verifying age, you need a document you can rely on, and tampering with the photo is a sign the ID may be fake or not valid. Because the photo is compromised, you cannot determine the patron’s age from that ID, so it’s not valid for age verification. The proper action is to request another form of government-issued ID or politely refuse service if no valid ID can be provided. Other features on the ID don’t fix a tampered photo, so you should not use this document to determine age. If unsure, consult a supervisor for the correct protocol.

A photo that appears altered undermines the trustworthiness of the whole ID. When verifying age, you need a document you can rely on, and tampering with the photo is a sign the ID may be fake or not valid. Because the photo is compromised, you cannot determine the patron’s age from that ID, so it’s not valid for age verification. The proper action is to request another form of government-issued ID or politely refuse service if no valid ID can be provided. Other features on the ID don’t fix a tampered photo, so you should not use this document to determine age. If unsure, consult a supervisor for the correct protocol.