What is the proper procedure if a guest presents an ID that is expired?

What is the proper procedure if a guest presents an ID that is expired?

• A. Accept it if guest looks familiar.
• B. Allow one extra drink before it expires.
• C. Ignore expiration and serve normally.
• D. Refuse service, explain the expiration, and request an alternative valid ID or involve a supervisor.

Answer: (D)

The main concept is that an expired ID cannot verify age, so it cannot be used to allow service. The proper approach is to refuse service, explain that the ID has expired, and ask for a valid alternative ID or involve a supervisor to determine if another form of age verification is acceptable. This protects against underage drinking and follows legal and venue policies. Accepting an ID just because the guest looks familiar, allowing an extra drink before expiration, or serving normally despite the expiration would undermine age verification and risk illegal service. If no valid ID can be provided, guide the guest to provide a different acceptable form of ID or have a supervisor determine the next steps.

The main concept is that an expired ID cannot verify age, so it cannot be used to allow service. The proper approach is to refuse service, explain that the ID has expired, and ask for a valid alternative ID or involve a supervisor to determine if another form of age verification is acceptable. This protects against underage drinking and follows legal and venue policies. Accepting an ID just because the guest looks familiar, allowing an extra drink before expiration, or serving normally despite the expiration would undermine age verification and risk illegal service. If no valid ID can be provided, guide the guest to provide a different acceptable form of ID or have a supervisor determine the next steps.